Terms and Conditions
Effective Date: 2026-03-24
These Terms and Conditions ("Terms") govern your use of the Tuva AB software application and services (collectively, the "Application"). By accessing or using the Application, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Application.
1. Overview
The Application is operated by Tuva AB ("we", "us", or "our"), a company registered in Sweden. It functions as a desktop-based file manager for audio production files, intended for use in audio production. The Application can be used offline but requires an internet connection for account login.
2. Eligibility
You must be at least 18 years old to register for and use the Application. By using the Application, you represent and warrant that you meet this age requirement.
3. Accounts
To access the Application with a purchased license, you must have a valid Tuva account. You agree to provide accurate, current, and complete information and to keep your login credentials secure. You are responsible for all activity that occurs under your account.
Your license is tied to your account. Deleting your account will permanently delete your associated license, and access to the Application will be lost. If you have deleted your account by accident or want to recover your license, please contact us at contact@tuva.app and we will do our best to assist with license recovery.
4. License
Tuva AB grants you a non-exclusive, non-transferable, revocable license to use the Application for personal or professional purposes in accordance with these Terms.
Your license permits use across an unlimited number of devices, subject to a maximum of two (2) active devices at any given time. "Active" means a device on which the Application is currently logged in and in use. To enforce this limit, the Application collects a machine identifier from each device on which it is used.
5. Payment and Trial
- The Application is available for a one-time fee.
- A 14-day free trial is offered, during which you may use the Application without charge or a registered account.
- After the trial, continued use requires a valid purchase.
- Refunds are only provided in cases of fraudulent or unauthorized transactions. Notwithstanding the foregoing, nothing in these Terms limits any rights you may have under applicable consumer protection laws.
6. Data Collection and Privacy
By creating an account and using the Application, you acknowledge that Tuva AB collects and processes certain personal data — including your name, email address, machine identifier, operating system, and login timestamps — to provide our services, enforce licensing, support account recovery, and improve the Application.
For full details on what data we collect, how we use it, and your rights, please refer to our Privacy Policy, which forms part of these Terms. Tuva AB processes personal data in compliance with the General Data Protection Regulation (GDPR) and applicable Swedish data protection law.
You may exercise your data rights at any time by contacting us at contact@tuva.app.
7. Restrictions
You agree not to:
- Use the Application for any unlawful purpose
- Reverse engineer, decompile, or otherwise attempt to extract the source code
- Copy, modify, or distribute the Application without permission
- Circumvent or attempt to circumvent the device limit or licensing mechanisms
- Infringe upon Tuva AB's intellectual property rights
8. User Content
The Application does not allow users to upload or post content to our servers. All files managed by the Application remain on your local device, and Tuva AB does not access, store, or process them.
9. Feedback
If you submit feedback through the Application, you grant Tuva AB a non-exclusive, royalty-free, perpetual license to use, modify, and incorporate that feedback into our products and services. We may contact you at the email address you provide to follow up on your feedback.
10. Intellectual Property
All rights, title, and interest in and to the Application, including its software, design, logos, and trademarks, remain the exclusive property of Tuva AB.
11. Disclaimer and Limitation of Liability
The Application is provided on an "as-is" and "as-available" basis.
Tuva AB makes no warranties or guarantees regarding the performance, availability, or reliability of the Application, or the absence of bugs or errors.
To the fullest extent permitted by law, Tuva AB shall not be liable for any indirect, incidental, special, or consequential damages, any loss of data or profit, or any downtime or interruption of the Application.
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud or wilful misconduct.
12. Termination
Tuva AB reserves the right to suspend or terminate your access to the Application at any time, without prior notice, for conduct that violates these Terms or is otherwise harmful to the Application or its users.
If your account is terminated by Tuva AB due to a violation of these Terms, your license will be revoked and no refund will be issued. If you believe your account was terminated in error, please contact us at contact@tuva.app.
13. Governing Law and Disputes
These Terms are governed by the laws of Sweden, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts of Sweden.
For consumers resident in the EU, nothing in this section prevents you from relying on mandatory consumer protection provisions of your country of residence.
14. Changes to Terms
We may update these Terms from time to time. We will notify you by email or via notifications in the Application with at least 7 days' notice before changes take effect. Continued use of the Application after such updates constitutes acceptance of the new Terms.
15. Contact
If you have any questions about these Terms, please contact us at:
Tuva AB Email: contact@tuva.app